Last Updated: August 2026

Welcome to Gathaa Sarees. By accessing or using our website, https://gathasarees.in/, and by placing an order through our website, you agree to the following Terms & Conditions.

Please read these terms carefully before using our website or purchasing any product from us.

1. About Gathaa

Gathaa is an online platform offering sarees and related products for customers in India and, where applicable, other countries.

Throughout these Terms & Conditions, the words “Gathaa”, “we”, “us” and “our” refer to Gathaa Sarees. The words “you” and “customer” refer to the person accessing the website or placing an order.

2. Use of the Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for any fraudulent or unlawful activity.
• Attempt to gain unauthorized access to the website or its systems.
• Copy, reproduce or distribute website content without permission.
• Interfere with the security or functioning of the website.
• Use automated tools to collect or copy website content without our written permission.
• Provide false or misleading information while placing an order.

We reserve the right to restrict or terminate access to the website if we believe that it is being misused.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colours and other information displayed on the website are accurate.

However, slight variations may occur due to:

• Screen and device settings
• Photography and lighting conditions
• Natural variations in fabric
• Handloom or handcrafted weaving
• Printing, dyeing or embroidery techniques

Such minor variations do not necessarily constitute a product defect.

We reserve the right to correct errors, inaccuracies or omissions in product information at any time.

4. Product Availability

All products are subject to availability.

A product displayed on the website may become unavailable due to stock limitations or other reasons.

If a product becomes unavailable after you place an order, we may contact you regarding the available options. Where the order cannot be fulfilled, we may cancel the affected item and provide an applicable refund.

5. Prices

Product prices displayed on the website are subject to change without prior notice.

The applicable price for an order will generally be the price displayed at the time the order is placed.

Shipping charges, taxes, discounts and other applicable charges will be displayed at checkout or communicated to the customer wherever applicable.

If an obvious pricing or technical error occurs on the website, Gathaa reserves the right to cancel the affected order and provide a refund for any amount already paid.

6. Orders

When you place an order on our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation through your registered email address, mobile number or other available communication method.

An order confirmation does not always mean that the order has been finally accepted. We reserve the right to cancel or reject an order in certain circumstances, including:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Incorrect or incomplete customer information
• Delivery restrictions
• Technical errors
• Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

7. Payment

We may offer different payment options through our website, including prepaid payment methods and, where available, Cash on Delivery.

Customers must provide accurate payment and billing information.

Payment transactions may be processed through third-party payment service providers. Gathaa does not store sensitive card information unless specifically permitted and required for the operation of the payment service.

If a payment fails or is not successfully received, the order may not be processed.

8. Cancellation of Orders

Orders may be cancelled before dispatch, subject to the applicable conditions.

Once an order has been dispatched, cancellation may not be possible.

For complete information about order cancellation and refunds, please refer to our Cancellation & Refund Policy.

9. Shipping and Delivery

We aim to process and dispatch orders within the estimated timelines mentioned on our website.

Delivery timelines are estimates and may vary depending on the delivery location, courier partner, weather, festivals, public holidays, customs clearance and other circumstances beyond our control.

For more information, please refer to our Shipping Policy.

10. Returns and Refunds

Returns and refunds are available only for eligible products and under the conditions mentioned in our Return & Refund Policy.

Customers must check the product and report any eligible issue within the specified return period.

Products that have been used, worn, washed, altered, stitched, damaged or returned without the required original packaging and tags may not be eligible for return.

Please read our Return & Refund Policy before placing an order.

11. Customer Responsibility

Customers are responsible for providing correct information while placing an order, including:

• Name
• Delivery address
• Mobile number
• Email address
• PIN/ZIP code
• Billing details

Gathaa will not be responsible for delays, failed deliveries or additional charges resulting from incorrect or incomplete information provided by the customer.

12. Intellectual Property

All content available on the Gathaa website, including but not limited to:

• Product photographs
• Product descriptions
• Logos
• Brand names
• Graphics
• Website design
• Text
• Videos
• Illustrations
• Other visual and written material

is owned by or licensed to Gathaa and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, publish, distribute, sell or use our content for commercial purposes without prior written permission.

13. User Reviews and Content

If the website allows customers to submit reviews, comments, photographs or other content, you agree that the content you submit should be truthful and should not:

• Contain offensive, abusive or unlawful material.
• Violate another person’s privacy or intellectual property rights.
• Contain misleading or fraudulent information.
• Promote another business or website without permission.
• Contain viruses, malicious code or harmful material.

By submitting content, you grant Gathaa permission to use, display and reproduce that content for website, marketing or promotional purposes, subject to applicable law.

Gathaa reserves the right to remove content that violates these terms.

14. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, courier services or other external platforms.

These third-party services are operated independently and are subject to their own terms and policies.

Gathaa is not responsible for the content, availability, security or practices of third-party websites or services.

15. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available without interruption
• Free from technical errors
• Free from viruses or other harmful components
• Compatible with every device or browser

The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances beyond our control.

16. Limitation of Liability

To the extent permitted by applicable law, Gathaa will not be responsible for indirect, incidental or consequential losses arising from the use of the website or purchase of products.

Our liability relating to a product purchased through the website will generally be limited to the amount paid by the customer for that particular product, subject to applicable law.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot legally be excluded.

17. Indemnification

You agree to indemnify and hold Gathaa harmless from claims, losses, damages or expenses arising from your misuse of the website, violation of these Terms & Conditions, or violation of any applicable law or third-party rights.

18. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and use customer information for purposes such as order processing, payment, delivery, customer support, communication and other purposes described in our Privacy Policy.

19. Changes to These Terms

Gathaa may update these Terms & Conditions from time to time.

Any changes will be published on this page along with the updated date.

You are encouraged to review this page periodically to stay informed about the current terms.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with the use of this website or purchase of products shall be subject to the applicable jurisdiction of the courts in India.

21. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the Contact Us section of our website.

Gathaa Sarees
Website: https://gathasarees.in/

By accessing our website or placing an order, you confirm that you have read, understood and agreed to these Terms & Conditions.